Privacy Policy

TopAgentQuest is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.TopAgentQuest.com. Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, TopAgentQuest has agreed to notify users of:

• What personally identifiable information TopAgentQuest collects.
• What personally identifiable information third parties collect through the Web site.
• What organization collects the information.
• How TopAgentQuest uses the information.
• With whom TopAgentQuest may share user information.
• What choices are available to users regarding collection, use and distribution of the information.
• What measures TopAgentQuest takes to protect the information under its control.
• How users can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact TopAgentQuest by email: support@topagentquest.com. If you do not receive acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the Web site to resolve your concerns.

At TopAgentQuest.com, we are committed to protecting your privacy and creating a safe and secure online environment for anyone who visits and uses on our site. All information is confidential and is never sold, rented, or otherwise used for any purpose other than to help us match you with a bank, lender or broker (whom we will refer to all these as “Lenders”) or real estate agents who can meet your needs. This notice describes our privacy policy. By visiting TopAgentQuest.com, you are accepting the practices described in this Privacy Notice.

The Personal Information Collected and How it is used

We collect and use various types of information to service your accounts, save you time and money, and better respond to your needs. You may visit our Site and search for homes without providing us with any personal information.

When you submit information to TopAgentQuest.com for a loan or realty request, you authorize us to share this information to facilitate the services you request by matching you with our network of participating Lenders, real estate professionals or other parties involved in your transaction. A user must provide detailed information about each loan or realty request such as your name, phone number, e-mail address, property address, and price range. By providing this information to us, or by submitting a request, you expressly consent to being contacted by us and by our lenders and real estate agents, or service providers via phone, email, mail or other reasonable means, at any of your contact numbers or addresses, in order that we may provide the services set forth on our Web site or for other reasonable purposes related to our business.

In order to use this Web site, home sellers and buyer must first create a username and password. During registration, users are required to give the company contact information such as their name, email address, home address, & phone number. The company uses this information to solely to help match you with up to 3 top prescreened agents.

User Feedback and Reviews

Users may perform ratings and reviews of our lenders and real estate professionals. By submitting such information, you grant TopAgentQuest.com to post and publish such information at our sole discretion.

What We Won't Do With Personal Information

We promise never to sell or rent any of your personal information without your prior consent. Your trust and confidence are our highest priority. For questions or concerns regarding our privacy policy, please contact TopAgentQuest.com Customer Support.

Links to Third Parties

This Web site may contain links to Web sites maintained by third parties. Please be aware that these links are provided for your convenience and reference only. TopAgentQuest.com does not operate or control in any respect any information, software, product or services available on such Web sites. TopAgentQuest.com’s inclusion of a link to a Web site does not in any way imply an endorsement of the services or the site, its contents, or its sponsoring organization.

Legal Disclaimer

The company reserves the right to disclose users personally identifiable information as required by law and when company believe that disclosure is necessary to protect the company rights and/or to comply with a judicial proceeding, court order, or legal process served on the company. The company follows generally accepted industry standards to protect the personal information submitted to the company, both during transmission and once the company receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while the company strives to use commercially acceptable means to protect user’s personal information, the company cannot guarantee its absolute security. If user shave any questions about security on the company Web site, user can send email company at support@topagentquest.com.

Profile

The company stores information collected through cookies, or log files to create a “profile” of user preferences. The company ties user’s personally identifiable information to information in their profile, in order to provide tailored promotions and marketing offers and improve the content of the site for user.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

By setting a persistent cookie, we enable our users to not have to log in with a password more than once, thereby saving time while on our Web site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by TopAgentQuest.com only and does not cover the use of cookies by any advertisers. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or deactivate it by making the change on our member information page or by emailing our Customer Support at support@topagentquest.com or by contacting us by telephone or postal mail at the contact information listed below.

Opt-Out/Choice

If you give the company your information over this website, and you wish to opt-out of receiving communications from us, our partners, or third parties, please send us an email to support@topagentquest.com; use http://www.agentmachine.com/remove; call: (888) 865-7668; you can write to: Attn:Customer Support, TopAgentQuest.com, 712 Bancroft Road #274, Walnut Creek, CA 94598

Contact Company

If users have any questions or suggestions regarding the company privacy policy, please contact company at:
TopAgentQuest.com
712 Bancroft Road #274
Walnut Creek, CA 94598
Toll Free Phone: 888.865.7668
support@topagentquest.com

Privacy Policy Updates

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Terms of Use

By accessing, browsing, and using this Site, you acknowledge that you have read, understood and agree to comply with the terms and conditions stated here: http://www.agentmachine.com/support/terms.asp. If you do not agree to be bound by the terms and conditions of this Agreement, do not use or access our services. These Terms of Use are subject to change at any time, without prior notice.